๐ก๏ธ HOA & Security
Community Association Management (CAM)
Manager: Greg Johnson ยท 512-288-2376
Email: [email protected] ยท [email protected]
After-hours HOA emergency (call or text): 512-497-9211
Costa Bella Security Gate
Gate code (temporary or change): email [email protected]
Email CAM to request a temporary gate code for guests or contractors, or to request a permanent code change.
๐ Emergency
๐จ Emergency โ Call 911
Call 911Local mental-health crisis support for Travis County residents.
Travis County Sheriff โ Non-Emergency
Phone: 512-974-0845
Costa Bella sits in unincorporated Travis County โ TCSO is your patrol agency.
Lake Travis Fire and Rescue โ Non-Emergency
Administration: 512-266-2533 ยท ltfr.org
๐ Quick References
24-Hour Pharmacies (~30 min)
Walgreens ยท 512-892-1933 ยท 6200 William Cannon Dr, Austin
CVS ยท 512-474-2323 ยท 2402 Guadalupe St, Austin
24-Hour Emergency Veterinarian
๐พ Violet Crown Veterinary Specialists (~10 min) ยท 512-284-2877 ยท Open 24/7
14360 Falcon Head Blvd, Bee Cave, TX 78738 ยท violetcrownvet.com
๐ฅ Burn Permits & Burn Bans โ ๐ข No burn ban currently in effect
Outdoor burning of open piles larger than 3'ร2' in the LTFR service area (Costa Bella, Lakeway, The Hills, Hudson Bend, other ESD No. 6 communities) requires a permit from LTFR even without an active ban. BBQ grills, screened fire pits, and small recreational fires generally don't need a permit but must follow any active burn ban.
- Apply or check status: ltfrpermits.com
- Travis County Burn Ban: traviscountytx.gov/fire-marshal/burn-ban
- Travis County Fire Marshal: 512-854-6472 ยท LTFR Admin: 512-266-2533
โ๏ธ Before You Dig โ Texas 811: Call 811 (or 1-800-344-8377) at least 2 business days before any digging. Free service ยท texas811.org.
๐ค Community & Civic
Lake Travis Community Library: laketravislibrary.org
Voting โ Travis County: votetravis.gov
My Elected Officials: commoncause.org/find-your-representative
๐ณ Oak Trimming windows & rules
- Prohibited: Feb 1 โ Jun 30
- Permitted: Jul 1 โ Jan 31
- Best Time: Nov โ Jan (best), Jul โ Aug (acceptable)
- Wound Treatment: All oak wounds must be sealed
๐ง Water โ Travis County WCID #17
Routine: 512-266-1111 ยท After-hours emergency: 512-537-8302
๐ฑ Boil Water Notice โ WCID #17
Affected: [addresses / blocks]
Started: [date / time]
Expected to lift: [date / time, or "TBD pending sample results"]
What to do: Boil tap water at a rolling boil for at least 2 minutes before drinking, cooking, or making ice. Use bottled water for infants.
Source: wcid17.org ยท 512-266-1111
๐ง Mandatory Watering Schedule โ Stage 1 ยท two days/week by address digit
- Mon & Thu: ending in 0, 1, 2, 3
- Tue & Fri: ending in 4, 5, 6
- Wed & Sat: ending in 7, 8, 9
- Tue & Fri: Commercial / HOAs
- Sunday: no automated systems allowed
Approved hours on your day: 12 a.m.โ10 a.m. and 7 p.m.โ12 a.m. Above-ground hose-end sprinklers use the same hours.
Hand-held hose watering allowed any day, but NOT between 10 a.m.โ7 p.m.
Stage may change. Verify current stage at wcid17.org. Last verified 2026-05-27.
โก Other Utilities
Electricity โ Austin Energy
Customer Care: 512-494-9400
Report an outage or see the live map โ three ways:
- ๐ Call 512-322-9100
- ๐ฑ Text OUT to 287846 (text from the phone number on your account)
- ๐ป austinenergy.com/outages โ report and see the live outage map
Gas โ Pinnacle Propane (Alliant Gas redirects here)
Local: 512-858-2390 ยท 24/7 Emergency: 1-800-633-8253
pinnaclepropane.com โ login ยท pay bill ยท contact form on site
Internet โ Spectrum
Account & Billing (24/7): 1-833-949-0036 ยท spectrum.com
Trash & Recycling (Tuesday pickup, via WCID #17)
Billing: WCID #17 512-266-1111 ยท [email protected]
Hauler: Waste Connections ยท local 512-282-3508 ยท bulk pickup 844-708-7274 ยท request bulk pickup
If Christmas or New Year's Day falls on a Tuesday, pickup moves to Wednesday (next: 12/25/2029, 1/1/2030).
๐ณ HOA Payment Options
Primary โ CAM Portal: portal.camanagers.com
Online payments ยท account balance ยท HOA documents ยท service requests.
Pay by Mail
Make checks payable to "Costa Bella HOA". Include your Costa Bella account number on the memo line.
c/o CAM ยท 5900 Shepherd Mountain Cove #2-275, Austin, TX 78730
Payment Questions
512-288-2376 ยท [email protected]
Missing your account number? Contact CAM.
๐ Help Improve This Guide
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