🛡️ HOA & Security
Community Association Management (CAM)
Manager: Greg Johnson · 512-288-2376
Email: [email protected] · [email protected]
After-hours HOA emergency (call or text): 512-497-9211
Costa Bella Security Gate
Gate code (temporary or change): email [email protected]
Email CAM to request a temporary gate code for guests or contractors, or to request a permanent code change.
📞 Emergency
🚨 Emergency — Call 911
Call 911Local mental-health crisis support for Travis County residents.
Travis County Sheriff — Non-Emergency
Phone: 512-974-0845
Costa Bella sits in unincorporated Travis County — TCSO is your patrol agency.
Lake Travis Fire and Rescue — Non-Emergency
Administration: 512-266-2533 · ltfr.org
🛟 Quick References
24-Hour Pharmacies (~30 min)
Walgreens · 512-892-1933 · 6200 William Cannon Dr, Austin
24-Hour Emergency Veterinarian
🐾 Violet Crown Veterinary Specialists (~10 min) · 512-284-2877 · Open 24/7
14360 Falcon Head Blvd, Bee Cave, TX 78738 · violetcrownvet.com
🔥 Burn Permits & Burn Bans — 🟢 No burn ban currently in effect
Outdoor burning of open piles larger than 3'×2' in the LTFR service area (Costa Bella, Lakeway, The Hills, Hudson Bend, other ESD No. 6 communities) requires a permit from LTFR even without an active ban. BBQ grills, screened fire pits, and small recreational fires generally don't need a permit but must follow any active burn ban.
- Apply or check status: ltfrpermits.com
- Travis County Burn Ban: traviscountytx.gov/fire-marshal/burn-ban
- Travis County Fire Marshal: 512-854-6472 · LTFR Admin: 512-266-2533
⚒️ Before You Dig — Texas 811: Call 811 (or 1-800-344-8377) at least 2 business days before any digging. Free service · texas811.org.
🤝 Community & Civic
Lake Travis Community Library: laketravislibrary.org
Voting — Travis County: votetravis.gov
My Elected Officials: commoncause.org/find-your-representative
🌳 Oak Trimming windows & rules
- Prohibited: Feb 1 – Jun 30
- Permitted: Jul 1 – Jan 31
- Best Time: Nov – Jan (best), Jul – Aug (acceptable)
- Wound Treatment: All oak wounds must be sealed
💧 Water — Travis County WCID #17
Routine: 512-266-1111 · After-hours emergency: 512-537-8302
🚱 Boil Water Notice — WCID #17
Affected: [addresses / blocks]
Started: [date / time]
Expected to lift: [date / time, or "TBD pending sample results"]
What to do: Boil tap water at a rolling boil for at least 2 minutes before drinking, cooking, or making ice. Use bottled water for infants.
Source: wcid17.org · 512-266-1111
💧 Mandatory Watering Schedule — Stage 1 · two days/week by address digit
- Mon & Thu: ending in 0, 1, 2, 3
- Tue & Fri: ending in 4, 5, 6
- Wed & Sat: ending in 7, 8, 9
- Tue & Fri: Commercial / HOAs
- Sunday: no automated systems allowed
Approved hours on your day: 12 a.m.–10 a.m. and 7 p.m.–12 a.m. Above-ground hose-end sprinklers use the same hours.
Hand-held hose watering allowed any day, but NOT between 10 a.m.–7 p.m.
Stage may change. Verify current stage at wcid17.org. Last verified 2026-05-27.
⚡ Other Utilities
Electricity — Austin Energy
Customer Care: 512-494-9400
Report an outage or see the live map — three ways:
- 📞 Call 512-322-9100
- 📱 Text OUT to 287846 (text from the phone number on your account)
- 💻 austinenergy.com/outages — report and see the live outage map
Gas — Pinnacle Propane (Alliant Gas redirects here)
Local: 512-858-2390 · 24/7 Emergency: 1-800-633-8253
pinnaclepropane.com — login · pay bill · contact form on site
Internet — Spectrum
Account & Billing (24/7): 1-833-949-0036 · spectrum.com
Trash & Recycling (Tuesday pickup, via WCID #17)
Billing: WCID #17 512-266-1111 · [email protected]
Hauler: Waste Connections · local 512-282-3508 · bulk pickup 844-708-7274 · request bulk pickup
If Christmas or New Year's Day falls on a Tuesday, pickup moves to Wednesday (next: 12/25/2029, 1/1/2030).
💳 HOA Payment Options
Primary — CAM Portal: portal.camanagers.com
Online payments · account balance · HOA documents · service requests.
Pay by Mail
Make checks payable to "Costa Bella HOA". Include your Costa Bella account number on the memo line.
c/o CAM · 5900 Shepherd Mountain Cove #2-275, Austin, TX 78730
Payment Questions
512-288-2376 · [email protected]
Missing your account number? Contact CAM.
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